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Go to the shopFAQs
FAQs
If you’d like to make a request for vegan, gluten free or eggless options, you can contact us via the following and we’ll get back to you with options –
• WhatsApp 9971848074
• DM on instagram @earthovenbakery
• Send us a message on the website – earthovenbakery.com
Yes we do. Send us a message and we’ll call you back and discuss your order.
Orders must be placed 24 hours in advance. That said – some days are busier than others and once our order capacity is reached, orders for a particular date will be closed.
The delivery time depends on how busy our ovens are and how long it takes Pidge, our delivery partner to arrange transportation.
If you’d like a cake in a hurry then the best way to check delivery time is to WhatsApp 9971848074 and send a dm to @earthovenbakery on Instagram.
That said, 24 hours is our standard delivery time.
Yes you can. Make sure to add your message to your order during checkout on the website. We can attach a card with your order. We are currently not writing messages on cakes.
At the moment we do not accept cash on delivery, we accept google pay, paytm or bank transfer or secure payment through this website.
Whatsapp 9971848074 and we’ll help you sort it out.
Once orders are placed, they can be cancelled up to 24 hours in advance. Refunds cannot be offered beyond that because we begin procuring ingredients and preparing your order.
If your order arrived damaged and you need a replacement, send us a WhatsApp message on 9971848074 and we will get back to you as soon as possible.
Refunds are based on a case to case basis. send us a WhatsApp message on 9971848074 and we will get back to you as soon as possible.
Send us a message via WhatsApp to 9971848074 and we will call you back to address your feedback.
The delivery time will be communicated to you and we send a message when the rider is out for delivery in order to avoid these circumstances.
The cake will be as close to the image you see as possible. As most of our cakes do not have frosting or icing, slight differences in the way the top of the cake looks may occur, but we assure you the taste will be divine.
Once you have placed an order and made a payment, you will have to place a new order for additional items. You can leave a comment for us mentioning your previous order number and we will try our best to have the orders delivered together. However, if our ovens are full then we will deliver the orders individually. Send us a WhatsApp message on 9971848074 and we will try our best to sort it out.
You can have your order picked up from B 2/4 Vasant Vihar, first floor, at a mutually agreed time with the bakery.
We can deliver your order to you at a mutually agreed time through Pidge, our delivery partner.